![]() ![]() It also could be that the port on your Motheboard just happened to fail during or right after the upgraded. Sometimes ports get accidentally changed or shutoff by Windows upgrades, and this may work around it. If the BIOS recognizes it, Windows will usually work with it, unless your computer is really scrambled. If the DVD drive works on another computer, then you scrambled something in your computer, and it needs to be serviced professionally.Īnother thing you can try, is that if it's an internal DVD drive in a desktop, you can change the Motherboard end of the cable to a different port to see if the BIOS will recognize it then. If a desktop DVD internal drive, this would be pretty easy. In either case, you can try removing the DVD drive and testing on another computer (laptop would be trickier as you would need an identical 2nd laptop same make/model to test). Is that DVD an internal DVD or external DVD such as USB? Is your PC a laptop or a desktop? ![]() It's also possible you have what we call a "coincidental hardware failure". It sounds like your DVD drive is getting power, but is having a problem. You said you reset your PC reset it to what? Reset to Win10 or which version of Windows exactly? Make/Model of your PC please! What version of Windows was on your computer prior to the Win10 upgrade? (Win7, Win8/8.1?). ![]()
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